M emailed Rachael enclosing the email from Smartbox regarding the exchange of Rachael's myTobii for the loan machine. They now have a machine ready to send out. M will fill in the form and return it.
She asked Rachael would she be able to manage without her computer while Smartbox swap the Grid to the loan machine. She thought that if Rachael or her PAs felt that they could do it Rachael would not have to manage without for a short while.
Rachael replied that she would like Smartbox to swap the Grid over.
Mandy replied and said that S at Smartbox is away at the moment, she will contact him on his return to arrange the swap and will be in touch with Rachael as soon as possible.