Friday, 9 March 2012
Cheryl (Phlebotomist) failed to draw blood. Rachael suggested using some ointment to open her veins a little, like they use at the lung clinic on Rachael's earlobe for capillary blood. Cheryl went and got Angela who also failed to get any blood. Cheryl asked Angela about Rachael's suggestion. Angela said that using an ointment would not work but fetched Dr O,who wrote a prescription for Glyceryl Trinitrate Ointment to open the veins. This is to be applied very sparingly in the crook of Rachael's elbow in the waiting room approximately 4 mins before next appointment for blood. Dr O got blood from the back of Rachael's hands after 9 attempts. Rachael found this very painful.