Lynsey came to sort out the computer problems that Rachael has been having. Lynsey phoned Smart Box who after a lot of to-ing and fro-ing took over remote access of the computer. Lynsey was advised that Rachael should make a note of the time when the computer crashes and what task it was performing at the time, for two to three days. Rachael should then phone Smart Box when the computer goes wrong and they will go on remotely to investigate further.
Lynsey is also going to get a bed stand and look into switch options for use on the ipad.Lynsey was here for about two hours.